At Taco, we believe that even the smallest changes - when made with care - can lead to smoother connections, stronger relationships, and better days at work.
So here’s a small update we wanted to share with you:
On April 17th, we’re switching to a new service for our phone lines. You won’t need to do anything, but here’s what to expect on the day:
- NZ number will switch over at 8am NZ time
- AU numbers will switch over at 8am Sydney time
We’ll have a temporary workflow in place during the transition to make sure calls still reach us.
If you have any trouble getting through on our usual numbers, here’s a backup:
📞 Urgent Need on 17th? Call us on our temporary number +61 2 7228 3910 (don't save this one! It won't be permanent!)
Our regular contact numbers remain the same prior to, and after the change over. Our two primary phone numbers are AU +61 2 8188 7545 and NZ +64 9 887 6999
Sometimes, it’s quicker and easier to drop us an email. To make sure your message lands in the right inbox and gets the fastest response, here’s a quick guide:
| Email Address | Best For |
|---|---|
sales@taco-tech.com | Questions, enquiries, and general quotes, or anything you're not sure about! |
orders@taco-tech.com | Orders, renewals, and anything to do with purchasing |
solutions@taco-tech.com | Professional Services, Technical solution proposals and pre-sales support |
support@taco-tech.com | Troubleshooting and technical support |
installs@taco-tech.com | Scheduling installations with your customers (outbound only) |
| notifications@taco-tech.com | Notifications from us (outbound only - do NOT send to this email) |
This small switch is part of a bigger journey: to always be easier to work with, quicker to respond, and more present when you need us.
Cheers to smoother connections,
The Taco Team
