Refunds
Are you curious about a recent charge that has appeared in your account? If you’ve received a charge from one of the following, it's most likely because you’ve used our payment gateway to add credit to your student printing card or digital wallet.
- Taco Technologies
- MWA Channel Connect Melbourne (Part of Taco Technologies’ backend system)
- Cilantro TT (Taco Technologies’ proprietary connector)
If you have any questions or believe you may have been charged in error, please refer to your educational institution’s refund policy. Refunds and payment issues can most quickly be resolved by talking to your education provider’s finance team.
Please DO NOT request a refund via your bank.
If you are unsure who to contact at your school or university – or if you have any other issues regarding charges, please submit the form below.
Important
Do NOT include credit card numbers, date of birth, TFN, copies of bank statements, or other personally sensitive information.
Taco Technologies takes your privacy seriously! We will never contact you to ask for personally identifying information. Should you be contacted and asked for credit card numbers or passwords, please contact us immediately on 02 8188 7545 or support@taco-tech.com
We may ask you to provide proof of the transaction or further supporting information. Please take care to follow the instructions of our support team.